Posts Tagged ‘Facebook’

12 Social Media Tips <140 Characters

This is a great list of 12 short tips on Social Media from Shane Gibson, international speaker and author of several books on Social Media, including his latest, Sociable. For some of us, it’s “the basics”, but it never hurts to be reminded of them.

  1. Keep giving and contributing more than the competition. Pay back will be huge.
  2. Every tweet, blog entry, comment and status update will be saved forever and is permanently part of your brand.
  3. Before permission to market comes permission to connect. There’s a lot of trust building in between.
  4. Make it easy for people to find you. While you’re out looking for business there is an entire market looking for you.
  5. It’s not about B2B or B2C it’s about person to person marketing in social media.
  6. Use the back links function in Google to see who is linking to your competitors. Reach out to those connectors.
  7. Go wide with social media then build strong deep networks by going deep with the phone, Skype, webinars or in-person.
  8. Twitter search and tools like Twellow.com can dampen the noise down from millions on voices to the exact ones you’re targeting.
  9. Picking a fight publicly stays on record long after the battle is done. Rarely is it worth it.
  10. Not getting the results you want? Are you asking for help often enough? It’s about community. Reach out.
  11. Share and give more than you think is practical… then do it again. It will build positive momentum for your brand.
  12. When partnering with other social media influencers start by making sure your values and principles are aligned.
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2 Responses to “12 Social Media Tips <140 Characters”

  1. Hey can I reference some of the information found in this post if I provide a link back to your site?

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The New Social Pressure of Being “Liked”

Remember the days when you had a best friend, and then maybe 5 or 6 other close friends? That circle was enough, wasn’t it? Spending quality time with them was usually very rewarding.

Now we move to the digital age. Facebook, Twitter, Foursquare, LinkedIn and others, where popularity is based on the number of friends, connections, how many people “like” you or your business, or how many places you’re the “Mayor”. And heaven forbid if you show only a few!

Obviously it’s easier to have more friends these days. And easier to stay in touch. For one thing, you can talk to all of them at the same time via most of these social media tools. And it doesn’t matter where they are. Heck, it doesn’t even matter what language they speak because Google will translate it with one simple click.

But, what’s happening to the quality of friendships? Quantity is often forced to replace quality in the digital world unless you want everyone in your growing circle to know the finite details of your life that you might otherwise only share with a few close confidants.

Time will tell how this new world of mass-connections pays off. No one can say at this point. But we do know that society is changing because of this technology. What we need to remember along the way is that it’s a choice we make, not a mandate.

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How Can Geotargeting Help Your Business?

Facebook is diving into the Geotargeting world. Google already has multiple tools tied to this technology. Foursquare and Gowalla are the current internet hotties, mostly because the strength of their location-based API’s are so intriguing.  But what does this mean and why should you care? Well, for one thing, it takes the vastness of the internet and localizes it for business and personal use.

Case in point. You’re driving around an area looking for an interesting restaurant. You’d love to have a library of options at your fingertips but too many choices, especially irrelevant ones, are just as useless as none at all. So you push one simple button on your mobile phone and maybe add in the price range you’re looking for. And, oh, you’re in the mood for Thai food. As Emeril would say, BAM! You have the top options right there on your mobile phone, along with reviews. But that’s only the beginning. You also see who you know that’s eating there right now, how long the wait is, and what the specials are for that evening. And because your phone knows where you ate last night, last week, last month, it gives you a comparison in terms of how much you spent, and how many people who ate at the other places you ate at also ate at the restaurant options currently showing on your mobile phone.

This is a basic Geotargeting service that’s been around for a few years now. In the tech world it’s no longer a big deal. But the most important part of this technology is just now being realized, as people become more and more overwhelmed with the vast amount of information available to them (usually for free) online. When it comes to needing/doing things locally, this takes the online world and narrows it down to something as small as a neighborhood block.

Stop for a moment and think about how that can help your business. This technology not only allows them to find you, but you to find them. Hmmm…. Opportunity? We think so.

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7 Responses to “How Can Geotargeting Help Your Business?”

  1. This opens a door into a whole new area of marketing. I couldn’t see how a local business could use non-traditional media before, but this changes everything.

    And as a consumer, it will finally be easy to decide on a restaurant with friends.

  2. I totally agree with Barbara’s comment. Thanks for sharing such an informative article with all of us. I’ve bookmarked your blog will come back for a re-read again. Keep up the great work.

  3. B Mews says:

    What about businesses besides restaurants? I agree the web is great for eateries, but what about retail?

  4. Being present in consumers’ mindset is a constant opportunity for businesses. So far only big brands have really embraced and leveraged location based targeting.
    It would be interesting to see what are the field experiences you have witnessed for smaller businesses. How this new geo targeting will impact branding and marketing budget?

    @score114

  5. Brandtailers says:

    B Mews you are definitely right. Retail stores can benefit from geo-targeting just as much as restaurants can. It seems to be most popular in the restaurant business right now, but I agree that it will become quite popular with retail stores as well.

  6. Brandtailers says:

    Score orange county – We are currently seeing a slow adoption to geo-targeting from (surprising enough) automotive dealerships. Many of our clients’ customers have “checked in” to the dealership when they have come in for service for for a new car purchase. But it will be interesting to see what other small business make use of this service as well.

  7. Veronica Brothwell says:

    This is a great article and so true! I have seen some of the positive results as my friends, that are frequenters of the service, get rewarded at places they check into most at. I’m excited to see how other businesses that adopt the service will implement it.

    As a consumer my only concern is how much the almighty Google knows about me, but have learned to just come to terms with it as I’m not about to give up Facebook, Twitter or the rest of my online addictions.

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Social Media Noise Trend: Quality Over Quantity

media noiseIt’s getting very noisy out here in the online world. One billion uploads daily to YouTube, 2.5 billion active blogs, heck even the average person’s inbox gets over 100 non-spam emails daily.

So guess what’s happening? People are starting to turn off and tune out. Especially those who’ve been trying to figure out how to listen over the past two years, when the amount of online noise has increased ten-fold. Oh sure, Facebook is growing. But users are becoming much more selective about who they friend. Meanwhile other tools, like Twitter and Friend Feed, are seeing 20% of their subscribers making 80% of the noise.

In short, quality over quantity is the new trend.

This is good news for smart marketers. With the proper tools you can find your perfect customers and they’ll be able to hear you. You won’t be fighting the equivalent of 1,300 daily traditional media messages the average American didn’t ask to see but the advertisers still paid for. Marketers will get to enjoy quality over quantity too.

Let’s see what happens when the noise quiets down and people start using all these wonderful (yet currently loud) online tools more effectively. It should be the best time good marketers have ever had.

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2010: The Year of "No Going Back"

mydesktechIt was 4:20pm. I was sitting at my desk doing the typical “Between-Christmas-and-New-Year’s” work. I’d been digging through some papers looking for a Wired magazine article I’d printed off their website when suddenly it hit me. I saw the perfect example of what 2010 would be like. It was right in front of me, all over my desk…

I saw my Mac desktop computer with Facebook pulled up. I was in the process of sending a client a virtual piece of birthday cake. It was his birthday the next day, of which I’d been reminded by Facebook, Plaxo and Linked-In via email. Facebook was waiting for me to complete the virtual birthday cake purchase transaction, because a piece of virtual birthday cake now costs money. The $1.99 charge was being billed to me through my AT&T iPhone account, and I was waiting for a text message with a PIN that I had to input into the Facebook page in order to send the virtual piece of birthday cake.

My iPhone was situated on my desk in between my Mac desktop computer and my Mac Book Pro laptop computer. As I was keeping an eye out for the text with the PIN to come through on my iPhone, I was listening to a live podcast (from Germany) via my Mac desktop computer. The podcast was giving me instructions for using the new Google Social Media Search technology that I had just joined as a beta tester by signing up via Twitter that morning. As I was listening to the podcast, I was simultaneously downloading a recent Brandtailers video from my Flip camcorder onto my Mac Book Pro laptop, which I was going to quickly edit and upload to You Tube.

All of the above occurred within a five minute period.

For some of you reading this you’re saying, “No way. I’ll never be like that.” For others reading this you’re saying, “Yeah, so what. I call that Tuesday.” Well, guess what? The “I call that Tuesday” readers win. Because it’s where we will all be very soon. Eric Schmidt, CEO of Google, recently gave his predictions for what the Internet will look like in the next five years. This one particular prediction says it all… “Five years is a factor of ten in Moore’s Law, meaning that computers will be capable of far more by that time than they are today.”

You can embrace this technology or ignore it, but you can’t stop it. 2010 marks the year of No Going Back. I choose to embrace, participate, and use it for doing good. How about you?

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Getting Started with Social Media

Most of the social media guru’s I follow have the same advice to business people trying to figure out and harness this new-fanged social media stuff: get your hands dirty and use it. Good advice, but I think it needs to be a little more specific.

Get out there and use it as yourself not your business. Seems obvious, right? But it’s an important distinction to make. The best way to learn how this stuff works is to use it like everyone else is using it: to communicate with your family, find long lost friends, follow your favorite band or sports team, don’t sign up and immediately start trying to use it to market your business, that can come later, once you understand how it works.

Let’s talk about Facebook and Twitter, two services that most everyone has heard about now, and I’ll use myself as an example. I’m a slightly different case than most people because I’ve been on the internet nearly as long as it’s been around, but all this social media stuff was just as new to me as it was to everyone else and I was a fairly reluctant participant.

I signed up on Facebook, found a few friends, wrote a few comments on my wall and kind of stalled out. Then I found a couple of old high school friends that I’d been out of touch with for years. That got me interested again. Now, I use Facebook to chat with those friends and follow what they are up to. Remember, you can put your photos up there, you can do every poll that your friends send you, you can play every game that comes along, or you can pass on all that.

Twitter’s a different beast all together (and a lot of people are trying to figure out what kind of beast it is). I follow a few of my friends that tweet; I follow my pro soccer team; I follow a few of the podcasters I listen to. Every once in awhile I tweet something, but not very often. Many people like the fact that they can have a conversation on twitter, I’m not on it often enough to do that, but I read some of the conversations of the people I follow.

So, get out there and get a Facebook account, play around with it a little. Go get a twitter account and see if any of your favorite celebrities or sports teams or authors are tweeting, follow them for a bit, see what you think. Remember, you don’t have to accept every friend request on Facebook and if you follow someone and they are inundating your twitter stream with inane chatter, stop following them.

Both services will walk you through getting started. When you write your profile, remember you’re writing about you, not about your business. Also remember that everything you’re writing is public, pretty much anyone can read it.

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