Posts Tagged ‘automotive marketing’
Have you heard about the Mercedes-Benz USA Tweet Race? Four teams of two drivers were chosen from special Facebook and Twitter event pages, which added 75,000 new Mercedes-Benz fans and followers in a matter of weeks.
On Feb. 2, the four Tweet Race teams will leave New York, L.A., Chicago and Tampa in specially outfitted Mercedes-Benz vehicles, and head to Superbowl XLV in Dallas. They’ll be directed and fueled by people’s tweets along with help from team coaches who have large numbers of Twitter followers. Fellow tweeters are invited to join a team and help tweet to them with race clues and tips. V.I.P. trips for two to numerous MB sponsored events can be won by these tweet helpers, along with other prizes. Winning is more than just getting there first. It’s also the largest number of active Twitter helpers and a few other social media measurements. Oh, and the winning team? They each get a 2012 C-Class Coupe.
The team coaches aren’t just people with a large number of Twitter followers either, they’re celebrities from various industries. Musicians, athletes and TV stars. If their team wins, $25k goes to their favorite charity.
So, while the main media platforms (Twitter and Facebook) are free, let’s add up what this whole campaign will probably cost MB USA. Celebrity involvement, an easy $400k. Putting four MB’s into the race, at least $200k. Two winning C-Class coupes, $80k. Winning coaches charity of choice donation, $25k. Cost of coming up with the idea, developing and managing the entire campaign, probably $1 million. Paid online advertising banners to help promote the campaign, around $500k. Total cost of this FREE Media campaign that will probably involve 8 million active participants for 7 days, about $2.25 Million. Will it ultimately do better for Mercedes-Benz than their $6 million dollar Super Bowl ad planned for 4th quarter of this year’s game that has an anticipated 150 million viewers? Time will tell, but that’s not the point of this post.
The point is that marketers should start thinking differently about how they will be paying for online campaigns in this new world of free media. Historically, an ad campaign followed its own 80/20 rule. 80% of the campaign costs would go toward buying the media (TV, radio, print, outdoor, etc) and 20% would go toward developing and producing the creative. Although that 20% could be more or less, depending on the agency and the production value, the idea is that the majority of the expense would pay for the media.
In the new world of social media, that 80% is either substantially lower or gone completely. It’s obvious how advantageous this can be for smart marketers, but the challenge of creating a campaign using social media that draws interest and interaction takes a whole new level of brain power and creativity, a skill that a lot of agencies today don’t have, be they digital or traditional. Brain power and creativity that can succeed in taking a non-intrusive form of communication and make the right people want to view it, hear it and get involved with it is the greatest challenge in this new day. And that has a few Clio award-winning creatives asking for early retirement.
Although this post is not meant to be a self-promotion for Brandtailers, it is interesting to understand why we have more easily adapted and succeeded in this new world. Over our twenty plus years in business we’ve had more clients with small budgets than not. We’ve rarely had the luxury of letting the media weight do the job. For us, it’s always been the need to flex our creative idea muscles to help make something come alive and work without a lot of media support. It’s kind of like we’ve been training for the Olympics for a long time and it’s finally here.
But back to the purpose of this post: Let’s all help each other understand the new opportunities as well as the realities of what is truly needed in today’s marketing. Big media budgets may still be around for the recovering 10% of advertisers, but the other 90% is demanding success without major media dollars. Is it possible? We think so. We’ve been doing it for a long time. Our mantra has always been, “It’s the idea, stupid.” Feel free to use it.
There’s a relatively new retail automotive TV campaign making it’s viral way around the country. It’s a puppet badger acting as a sleezy car salesman. Granted, most of the spots are very funny. But why? Watch the clip below and then ask yourself why it makes you chuckle. Possibly because you’ve experienced it? Is that smart marketing?
I’ve never understood this strategy. According to sales reports, neither have most consumers. I think this is just one great example of incomplete thinking in the marketing process. Could a funny industry-degrading ad get attention? You bet. Could it win creative awards? Of course (that’s just a question of money). But does it really change the opinion of the consumer when the “alternative” solution is presented? RARELY.
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Photo by Jordan Small
I had the most fascinating meeting yesterday. It was with four men in the auto industry. One of them, an existing client, is more savvy than the other three. The other three were what I would have considered typical dinosaurs in the business. I know this because I had met with the same three men a year earlier. At the time I shared our agency’s belief that traditional advertising was becoming more and more ineffective, and that the poor quality of creative messages being delivered by most of the auto industry were only making things worse.
I made suggestions to move them toward more trust-based communications with car buyers, and noted that putting a little respect back into the selling process wouldn’t be a bad idea either. But my message fell on deaf ears. It was obvious to them that I didn’t know what I was talking about. They said this economic crisis was just causing a temporary hiccup in the automotive world. Things would get better, as they always did.
That was a year ago.
Fast forward 12 months, one humongous recession, a national Cash for Clunkers campaign, and a few million less car sales. I was invited back to “re-address” the situation. This time they listened, better yet, embraced what they heard. With God as my witness, I said the exact same things I had before. The only difference was a little more focus on TRUST. I referred to Chris Brogan and Julien Smith‘s book, Trust Agents, and walked them through how changes in media, marketing and creative will only succeed in today’s world if they have this foundation of truth, transparency and trust. They ate it up.
What’s the takeaway here? Some dinosaurs can evolve without becoming extinct. Make TRUST the goal of every marketing program and you might speed up the evolution process.
