Archive for August, 2010
How much does it cost to reach 45 million adult viewers on national television? About $917,300. How much did it cost Unilever to get 45 million views on this Axe viral video? Nuttin’ honey. How long did it take? About 2 months. How much did the production cost? We’re not sure, but it probably cost a bit more because it was 2:30 minutes long vs. the typical 30 second broadcast spot. Yet certainly not $917,000 more.
All these metrics look great, don’t they? But the biggest difference is not the cost, the savings, the reach, the time frame or the production. The biggest difference with this viral video is exactly that – it was all viral. People sent it to friends, showed it to family, and looked for it on their own. It wasn’t pushed into their personal media space. It was pulled into the viewer’s world by the viewer. How much would you pay to have 45 million people want to see your commercial?
Oh, yes, and the ultimate measurement: Unilever attributed a 22% increase in website activity and a 6% increase in sales while this viral video was running wild online. They called this a strong success.
What makes some viral videos generate millions of online views while others, often appearing to be equally well thought out, are left in the dust? It centers around knowing your audience and offering them one or more emotions that stirs them into action. It causes them to want to share and want to buy. Laughter, tenderness, fear, shock, even disgust, works if you’re directing the appropriate emotion to the appropriate audience with the appropriate retail message. (Toss in a dash of surprise and you’re even better off!) In short, the success is in the IDEA. The question is, which advertisers are willing to re-think their agency/client compensation and pay well for a great IDEA?
Tags: viral video
Posted in Consumer Behavior, Interactive Marketing | Leave a Comment »
Sounds like a crazy question until you look at the way Facebook, YouTube, Flicker and simple templated blogs can easily duplicate a website’s content these days. Besides, websites can be frustrating to maintain, challenging to keep current, and expensive to upgrade, right? Plus, with more people using Twitter and Facebook as search engines, who needs to pull up first in Google anymore? Remember the announcement a few months ago that Facebook surpassed Google in weekly internet traffic? Makes you think you might not need a website as much as you used to.
Wrong.
There’s no question that a company’s website is still it’s most powerful marketing tool. You own it, you control 100% of it’s content, you manage its destiny. Your Facebook page? Well, ask Mr. Zuckerberg what he’s thinking of next and that’s what your Facebook page will look, feel and behave like next month. Your YouTube channel? Have you ever gotten into its content management system? Nope. And it’s the same with most of the other marketing tools we mentioned. Today you need a great website more than ever.
In fact, there is even more opportunity for today’s corporate websites to drive business straight to your doorstep. But you still have to start by focusing on your brand. Forrester Research says 67% of today’s customers create their initial opinion of a company via their corporate website. This is the classic branding part of marketing, where you build trust with your consumer. But a well-designed website can also take your potential customer into the actual sales process at the right place and right time. A website that’s been designed to offer both a brand and retail message has proven to be stickier, with more time spent browsing through pages, clicking additional links and converting to leads or online sales. Look at Home Depot, Wahoos Fish Taco and Morgan Stanley for a few good examples. They have places within their sites where their call-to-action request is not only appropriate, but expected.
So then, what do you do with your other marketing tools like Facebook pages, Twitter accounts, YouTube channels and Flickr? Simple. Use them to create conversations. Get people (aka customers and potential customers) talking to you, about you, and for you. Sure, you can include calls-to-action when appropriate. But mix them up. Remember, people don’t want to be sold – but they love to buy from companies they trust. Build your website with this in mind and you’ll be on the right path to online marketing success.
Tags: branding, website design, website development
Posted in Brand Management | Brandtailing, Consumer Behavior, Retail Marketing, Social Media, Twitter | Leave a Comment »













